Returns & Exchanges
At Offroad Industries, we stand by the quality of our gear and offer a 30-day return window for products in original, unused condition. Whether the fit isn't right or you've changed your mind, our team is committed to making the exchange process as rugged and reliable as our equipment.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and protective materials are included to qualify for a full refund.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse team inspects your return for quality assurance, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing